Dawn85% of our work is shipped into and out of our facility.  You are certainly welcome to visit our office and have your parts evaluated in person, but since we have customers in all 50 states, Canada, Mexico, Costa Rica, Norway, Iceland, Germany, and one job from a Russian racer, most of our work is shipped.  Please put a note inside your package with a list of what is included and how you want us to contact you.

 International customers: please contact Sue in our office prior to shipment to ensure that your parts do not get held up in customs.  FedEx, UPS, and the U.S. Mail are all here every day, and freight trucks are also common.  Once we receive your parts we open the packages and digitally photograph all of the parts for our inventory tracking.  These photographs are loaded into our computer, as well as notes and questions that we may have as we are evaluating each of your parts individually.  We have computer terminals throughout the plant with the pictures and notes of all in-process jobs to ensure that your parts are done correctly and that you receive your own parts back.  We enter the prices for each item.  We determine the price based upon how much time we are going to have in repairing and restoring the part.  The prices that we give once we see the parts in person are firm and we stand by them.  Prices given out over the phone sight unseen are estimates only.  If there are any areas of parts that will not be seen once the item is assembled, please let us know.  Even though the entire part will be plated, any areas that do not need sanded and buffed will save us time and you money.  Paper copies of all this information is also printed out.  We can then contact you however you specify in your packing list: email, fax, or U.S. Mail.  We do not start your project until a down payment (typically 50%) has been received.  We accept Cash, Business Check, Personal Check, Visa, MasterCard, and Discover.

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